4 Part 4: V-Modell Reference Roles

4.2 Roles

4.2.1 Account Manager


The Account Manager is responsible for planning the order intake of his sales department and for maintining the existing and developing new acquirer relations. He is also responsible for »Request for Proposal with are of relevance for the submission of a proposal.

He provides the stewardship for the bid/no-bid decision and is the responsible point of contact for acquirers and external partners. His activities are intended to continuously increase or stabilize the number of orders received in his sales department. He should initiate the improvement of existing products or the development of new products by providing a feedback on the demands of the market.

Tasks and Responsibilities

Skill profile

Responsible for

Offer, Request for Proposal (Acquirer)