4 Part 4: V-Modell Reference Roles

4.2 Roles

4.2.17 Process Engineer

Description

The »Process Engineer supports the participants of the improvement project in the development, maintenance and introduction of an organization-specific process model.

Tasks and Responsibilities

• Developing and maintaining the organization-specific process model in coordination with the responsible specialties, e.g., Requirements Analyst (Acquirer), Requirements Analyst (Supplier), System Architect, and QA Manager,
• developing concepts for introducing and improving processes,
• managing the introduction of the process model in pilot projects and the broad rollout,
• monitoring and assessing the effectiveness of the processes
• developing training concepts,
• conducting process training,
• defining, collecting and evaluating metrics and proposing measures derived from them,
• planning, controlling and introducing processes,
• developing a standard process,
• developing process change procedures within the organization,
• cooperating in the assessment of the process model,
• cooperating in the comprehensive process harmonization,
• determining the strategic training requirements.

Skill profile

• Knowledge of structure, contents and application of the business system, particularly of the contents of the allocated processes,
• thorough knowledge of the respective process fields (e.g. project management, CM, QA),
• thorough knowledge of the process model employed,
• knowledge of contents and processes of references and standards, e.g. V-Modell XT conformance, CMMI®, ISO 900x, SPICE,
• capability to clearly explain the contents of a process,
• experience in process management techniques (e.g. cause-effect diagrams),
• experience in the coaching of operational projects and knowledge of the operational project,
• capability to moderate,
• capability to judge objectively and constructively.

Responsible for

Organization-Specific Process Model, Process Model Improvement Concept