5 Part 5: V-Modell Reference Work Products

5.3 Products

5.3.4 Configuration and Change Management

5.3.4.4 Problem/Change Evaluation

Process module: Problem and Change Management

Responsible: Change Request Manager (when using process module Problem and Change Management)

Activity: Assessing Problem Report/Change Request

Participating: Hardware Architect, CM Manager, Logistics Manager, QA Manager, Software Architect, System Architect

Purpose

The »Problem/Change Evaluation includes the analysis of one or more problem reports and change requestes. The assessment must include all required information, e.g. problem analysis, suggested solution and effects, in order to provide the »Change Control Board with a basis for deciding on problem reports and change requests.

Is generated by

Project Manual, Project Plan (see product dependency 4.13)

Depends on

Change Decision, Change Status List, Problem Report / Change Request, Project Plan (see product dependency 5.29)

5.3.4.4.1 Opportunity/Problem Analysis

The problem analysis shall analyze and present the cause of the respective problems or change requests. The resulting opportunities should be presented and classified accordingly.

5.3.4.4.2 Suggested Solutions and Consequences

All sensible suggestions for solving the problems or implementing the changes shall be described including the required information, e.g., effort, effects, advantages and disadvantages.

5.3.4.4.3 Recommendation

The suggested solutions as presented above will be assessed; the most suitable solution with its possible variations will be specified as recommendation and justified.